We're Here to Help Secure Your Organization
Have questions about our cybersecurity platform? Need a personalized demo? Ready to get started? Our team of security experts is ready to help you protect your organization and manage your cyber risk.
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours. All communications are encrypted and secure.
Sales Inquiries
Ready to get started? Our sales team is here to help you find the perfect security solution for your organization.
Technical Support
Need help with your account or have technical questions? Our expert support team is available 24/7.
Customer Success
Let our dedicated team help you maximize the value of your security investment and achieve your goals.
General Inquiries
Have other questions about our platform, partnerships, or company? We'd love to hear from you.
Multiple Ways to Get Support
Choose the support option that works best for you
Live Chat Support
Get instant help with our live chat feature available 24/7
Knowledge Base
Access our comprehensive documentation and self-help resources
Video Consultations
Schedule a face-to-face meeting with our security experts
Emergency Response
Dedicated emergency line for critical security incidents
Our Global Offices
Visit us at one of our office locations or schedule a virtual meeting
London
Dubai
Singapore
Your Privacy & Security
We take your privacy seriously. All communications are encrypted and secure. We never share your information with third parties and comply with all major privacy regulations including GDPR.
Contact & support questions
- How quickly will you respond to my message?
- Sales inquiries: within 2 hours during business hours. Technical support: within 30 minutes, 24/7. Customer Success: within 4 hours. General questions: within 24 hours.
- How do I report a security vulnerability in SecurityRating.com?
- Email security@securityrating.com with details of the issue. We follow a coordinated-disclosure policy and respond to verified reports within 24 hours. A bug-bounty program is available for qualifying findings.
- Where are your offices located?
- European HQ in London (Unit 206, 315 Chiswick High Road, W4 4HH), Middle East HQ at DMCC Astrolabs in Dubai, and Asia office at Bukit Merah Central in Singapore.
- Can I schedule a live demo?
- Yes — choose Video Consultations on the contact page or email sales@securityrating.com to schedule a 30-minute demo with a security engineer.